Program Development

Develop a tailored organizational command and control response structure aligned with incident command system standards and ISO 22361.
Establish a comprehensive and unified approach to crisis response and recovery. Define your organization’s duty of care, outlining incident response and notification thresholds and building specialized communication protocols for organizational leadership.
Leverage the TRI team’s experience leading and creating crisis management programs for the world’s largest and most dynamic companies and government entities.

Create a world-class 24/7 SOC to meet your organization's threat monitoring, incident intake and travel security needs.
Promote quick and decisive decision-making for incident management. Develop a comprehensive strategic vision and road for your SOC from establishing executive buy-in, determining core functions and thresholds for SOC response, establishing a trusted brand and creating a technical training and use manual.
Leverage the TRI team’s experience creating and managing SOCs for some of the world's largest and most dynamic companies.

Create a streamlined and integrated business continuity program that facilitates engagement and collaboration across all stakeholders and ensures a unified approach to resilience aligned with ISO 22301.
Develop an in-depth Business Impact Analysis (BIA) process, ensuring your BIAs contain comprehensive and discerning data to help you truly understand how your business works. Identify and map dependencies between your organization’s activities, supporting departments and vendors to mitigate risks in a crisis quickly. Establish recovery time objectives, setting priorities to get your business up and running after an incident. Craft a training and exercise schedule to test your organization’s readiness before an incident.
Leverage the TRI team's experience leading and creating business continuity programs for the world’s largest and most dynamic companies.

Establish protocols and resources to help your organization respond to a crisis with empathy and compassion. This includes dealing with death, in addition to instances such as natural hazards, allegations of abuse, hostage situations, active threats, etc.
Develop a comprehensive employee training program, crisis communication templates, leadership quick action guides and a comprehensive resource manual to provide emotional support to employees and their family members during and after a crisis.
Leverage the TRI team’s experience implementing a global compassionate care program for a Fortune 500 conglomerate.

Develop a dynamic and flexible EOC utilizing the Emergency Support Function (ESF) concept adapted to your organization.
Create a collaborative and diverse emergency response space engaging all stakeholders to expedite your organization’s emergency response.
Leverage the TRI team’s experience creating EOCs for news agencies, cruise lines and federal government entities.

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