Your Company’s Key to Survival: Resiliency Academy-Trained Employees

For more than 10 years in the US federal government, I was part of several large-scale emergency responses and planning efforts at the executive level. I engaged with top-level government executives and foreign dignitaries. In 2012, I transitioned to a private sector emergency management role. I was hired to create comprehensive crisis response plans and to train all employees—including the C-suite—on their roles during a crisis. I assumed the importance of life safety would be an easy sell. I was wrong.

I quickly learned that I didn’t speak the language of my new environment, and I no longer had the power I had in government to issue mandates and penalize non-compliance. For me to be successful in the private sector, I needed to rethink my approach and find a way to influence people without having many rules or regulations that I could lean on. I contacted other private sector colleagues to see what training resources they used—most used canned, government-centric courses. I reviewed the government courses, and I knew the moment I tried to force government speak using terms such as “incident commander,” “sitrep,” or “ops tempo,” I would lose my audience because I was not relating to their day-to-day business concerns of reducing risk, focusing on the bottom line and decreasing costs. So, my team and I developed our own in-house training program where we trained thousands of employees of all levels worldwide on how to prepare their business line for a disruption, identify and secure critical functions, and their role in a crisis. 

Now that I am running my own small business focused on business continuity and crisis management, I am surprised there are still very limited employee training resources available to the private sector. Executives continuously ask me for recommendations on trainings to which they should send their employees to. Finding limited choices, I decided to create The Resiliency Academy.

The Resiliency Academy is a two-day workshop encompassing all-hazards preparedness specific to the private sector. Our team of experts will provide your employees with the building blocks to create a best-in-class crisis management department. Using my background and my team’s expertise with organizations such as Walmart, Disney, American Airlines and UCLA, this is truly a workshop built for the private sector by the private sector. 

The Resiliency Academy covers 5 key subject areas:

  • Risk Assessment and Plan Development

  • Preparedness and Training Customization

  • Exercise Design

  • Crisis Communications

  • Leadership in a Crisis

Your team will walk away with plan outlines, training content, and exercise scenarios for your company. Additionally, they will have an enhanced capacity to effectively manage and navigate crisis situations while upholding your company’s core values and principles. 

We deliver the Resiliency Academy in two formats:

  • Onsite at your business with tailored content. You can sign up to have our team of experts come to your location here. The cost is $500 per employee, with a minimum of 10 participants; or

  •  A quarterly workshop with networking opportunities at a rotating regional location. Join us at our inaugural regional Resiliency Academy Workshop in San Antonio, Texas, on May 6-7 at the Aiden Hotel. Register here. The cost is $399 per attendee.

After finishing this course, you will be awarded a certificate of completion for 16 Continuing Education Units (CEUs), which can be applied towards DRII recertifications (CEAP number 6.0).

Andrea E. Davis

As the Founder, President and CEO of The Resiliency Initiative, a certified Woman-Owned Small Business (WOSB), I empower small businesses and communities to become self-reliant through crisis and risk mitigation planning. I have over 20 years of experience in emergency management, business continuity, and public health, working for public, private, and non-profit sectors across various industries and geographies.

My core competencies include strategic policy development, program management, stakeholder engagement, and media relations. I have led global, enterprise-wide crisis management departments for multi-national, Fortune 500 companies, such as The Walt Disney Company and Walmart, overseeing large-scale responses to natural disasters, pandemics, cyberattacks, and social unrest. I have also served as the External Affairs Director for the Federal Emergency Management Agency's Louisiana Recovery Office for Hurricane Katrina, managing a recovery portfolio of over $25 billion.

My passion is volunteer service, which led to my selection as the Inaugural Emergency Manager of the Year in 2018 by the International Association of Emergency Managers and my induction into the Women’s Emergency Management Hall of Fame in 2013. Currently, I am Board Chair for the California Resiliency Alliance and the Northwest Arkansas American Red Cross. Additionally, I am an advisory board member for the Institute for Diversity and Inclusion in Emergency Management (I-DIEM) and the Dr. Lucy Jones Foundation.

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Global Crisis Management: A Panel Discusses Crisis Management Challenges on a Global Scale.